Why Cisco Systems Acquired CloudCherry for CX Help

Why Cisco Systems Acquired CloudCherry for CX Help

With slot machines, getting three cherries typically pays off big. With Cisco Systems’ contact center business, the company needs merely one cloud-delivered cherry to win big by advancing its Cognitive Collaboration vision in its contact center solution. This week Cisco announced its intention to acquire privately held CloudCherry to bring better customer experience management (CEM) […]

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